With the presence of COVID-19, we have altered the way in which we live and holiday. The safety and well-being of our guests, employees and local communities is our highest priority as the virus continues to pose a health risk across the globe.
COVID-19 FAQs
What are you doing to reduce the risk of COVID-19?
We assure you that we are taking hygiene seriously. You can be confident that our park is being cleaned to the highest of standards, and that our staff are employing heightened levels of sanitation. From issuing your key, and amenities blocks, we’re in overdrive ensuring every touchpoint has been cleaned vigilantly.
Is anyone allowed to stay at your park?
Each state has different rules and regulations regarding who can travel. Please keep up to date with the relevant health authority in the region you are travelling to.
What is I have a booking and get COVID-19?
If your booking has been directly impacted by Covid-19, our team will be more than happy to work with you in offering added flexibility to amend or cancel your booking. Our cancellation policy will apply.
How should I get in touch with you about my booking?
Please refer to the contact page on our website for the direct phone number and email for each of our holiday parks.
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